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Infomation

Changhong IT was named the

On June 22, the 10th China Data Center conference hosted by CCID was held in Beijing. As the leading enterprise in the field of distribution area in China, Changhong IT won the 2017 China Data Center Best Modern Operation and Maintenance Service Provider award through the accumulation of years of technology and practice as well as the outstanding performance in the data center IT operation and maintenance area.

The theme of this Data Center conference was “accelerate the modernization of data centers to help enterprise realize digital transformation." At the conference, CCID experts pointed out that the 2016 national data center IT investment scale has reached more than 200 billion Yuan, and that enterprise digital transformation has a huge market potential.

As a well-known IT enterprise in China, Changhong IT has been concerned about customer's data center construction. It meets the requirements of an enterprise's digital transformation through professional and efficient IT operations and maintenance services to help users accelerate the modernization of the data center.

Service needs to be professional 

As early as a few years ago, Changhong IT proposed that "data is the core of cloud computing," it has been dedicated to the value-added distribution and system integration areas in order to fully understand the user's whole IT infrastructure and user business. Based on this, Changhong IT offers the operations and maintenance service in addition to the traditional hardware and software support services, so that it can further provide proactive IT management system status monitoring, system architecture upgrade and optimization, system improvement and problem improvement, system high availability construction, disaster tolerant system switching support and other active services, thus creating a stable, reliable, safe and efficient IT infrastructure to help users face the challenges of digital transformation in the new situation.

Efficiency is the priority in Operations and Maintenance 

High efficiency is the core of Changhong IT's operations and maintenance service. On the one hand, Changhong IT is committed to creating an efficient talent team. The Operations and Maintenance Services team has comprehensive and standard professional service capabilities. It has passed the National Ministry of Industry and Information Technology's Information Technology Service Standards Review (ITSS certification), it has advanced technical capabilities in cloud computing, big data, high-performance computing, image recognition and other applications areas, and it can quickly provide operational dimension solutions based on the different needs of users.

On the other hand, Changhong IT has established an efficient response mechanism. The first-line operations and maintenance service team covers 20 provincial cities with 4-hour effective site coverage nationwide. Not only that, Changhong IT also has a wide range of cooperative relationships with many international ICT industry leaders in the fields of product, technology and services. It established a technical experts team that covers the full data center stack with the 800-customer service center to achieve 7x24-hour uninterrupted service response. The company's four large spare parts inventory has a coverage rate of over 99%, while through the Changhong IT spare parts asset management system, it uses the small spare parts inventory located in the country to enhance response efficiency.

After years of experience in technology and practice, Changhong IT has provided many users with professional and efficient data center operating services. It has won the wide acclaim of partners, and the company’s marketing scale and profits have also grown for 12 consecutive years. At present, winning the "2017 China Data Center Best Modern Operation and Maintenance Service Provider" award is both an honor and a source of power for Changhong IT. In the future, Changhong IT will further adapt to the enterprise digital transformation trend, adhere to "becoming the partner to help grow, support success," through its excellent integrated services to meet the needs of partners and industry users and to contribute wisdom and strength for the development of China’s IT industry.